Invoices, payment method and cancelling
Via Payment details and invoices you download invoices, change your payment method or billing details and cancel your subscription.
Who can do this?
Admin
Once you have a subscription, the Billing page has a Payment details and invoices button. It opens your customer portal at Stripe, where you can:
- view and download invoices;
- change your payment method (e.g. a new card or direct debit);
- update your billing details: name, address, email address and VAT number;
- cancel your subscription.
Use the back button at the top left of the portal to return to BarPlanner.
Cancelling
If you cancel, your subscription runs until the end of the paid period. After that your venue becomes read only: your team still sees the schedule, but nobody can change anything. Your data is kept. See Why is my venue read only?
Related articles
- Start your subscriptionStart your subscription whenever you like during the trial. You only pay once it ends. Pay with Bancontact, card or direct debit.
- Why is my venue read only?After the trial without a subscription, or after a failed payment, your venue becomes read only. Your team still sees the schedule; nobody can change anything.
- Delete your venueDelete your venue with all your team's data. You have 30 days to change your mind; after that we erase everything for good.
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