Ask a colleague to take over your shift
Can't work? Ask a colleague to take over your shift. Your colleague accepts first, then your manager decides.
Who can do this?
Everyone
Can't do a confirmed shift after all? Then find a colleague who wants to take over yourself. That way your manager doesn't have to look for a replacement.
Ask for a takeover
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Open Requests. Your confirmed shifts are under My upcoming shifts.
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Tap Ask for takeover (1) next to the shift.

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Choose the colleague (1) who will take over and optionally add an explanation for the manager (2).

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Tap Send takeover request.
What happens next?
- Your colleague gets a notification and accepts or declines. See Answer a takeover request.
- Once your colleague has accepted, your manager decides.
- If the manager approves, your colleague takes over the shift. You both get a notification.
Under My requests you see how far your request has got. As long as nothing has been decided, you can withdraw it with Withdraw request.
Related articles
- Request a cancellationCan't work and can't find a colleague to take over? Request a cancellation; your manager decides and looks for a replacement.
- Answer a takeover requestA colleague asks whether you want to take over their shift. Accepting confirms you can; then your manager decides.
- Approve or decline requestsTakeovers and cancellations of confirmed shifts wait for your decision. Approving updates the schedule straight away and notifies the people involved.
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