Swaps and cancellations

• Ask a colleague to take over your shift Can't work? Ask a colleague to take over your shift. Your colleague accepts first, then your manager decides.
• Request a cancellation Can't work and can't find a colleague to take over? Request a cancellation; your manager decides and looks for a replacement.
• Answer a takeover request A colleague asks whether you want to take over their shift. Accepting confirms you can; then your manager decides.
• Approve or decline requests Takeovers and cancellations of confirmed shifts wait for your decision. Approving updates the schedule straight away and notifies the people involved.